Uship Reviews

uShip is an online marketplace and freight exchange platform that connects individuals and businesses with shipping and transportation services. Founded in 2004, uShip acts as a middleman between customers who need to ship goods and a network of carriers, including independent truck drivers, freight companies, and other logistics providers.

Key Features:

• Competitive Bidding System: Carriers compete for shipments by submitting quotes, allowing customers to compare rates and negotiate prices.
• Versatile Marketplace: uShip caters to various shipments, including household goods, vehicles, pets, and specialized items.
• User Reviews and Ratings: The platform provides user reviews and ratings for carriers, offering transparency and insights based on previous customers’ experiences.
• Flexibility and Convenience: uShip offers flexibility in scheduling, delivery options, and direct communication with carriers, allowing customers to tailor the shipping process to their preferences.

How It Works:

1. Listing Shipment: Customers list their shipping requirements, including pickup and delivery locations, and any specific requirements.
2. Carrier Bidding: Carriers bid on the job, and customers can choose the best deal based on the bids received.
3. Tracking Shipment: Once the shipment is booked, customers can track it in real-time through the uShip platform.

Additional Services:

• Insurance: uShip offers a cargo insurance program backed by world-renowned insurer Lloyd’s of London, with deductibles starting at $50.
• Guarantee: The platform provides a “Ship with Confidence” Guarantee that compensates customers up to $500 in case of property damage or if services aren’t rendered.

Pros of uShip:

• Multiple Shipping Options: uShip offers a variety of shipping options for large and bulky items, including cars, furniture, and equipment.
• Competitive Bids: Users can receive multiple bids from different shipping companies, helping to find the best price for their shipment.
• Tracking Available: The uShip app allows users to track their shipments in real-time, providing updates on the status of their move.
• Educational Materials: uShip provides educational materials to help users understand the shipping process and make informed decisions.
• Flexible Moving Dates: uShip is suitable for customers with flexible moving dates, as it connects users with truck drivers who have extra space on their trucks.
• Affordable Rates: uShip can be more affordable than traditional moving companies, especially for small moves or shipping specific items like cars or furniture.

Cons of uShip:

• No Direct Carrier: uShip is not a direct carrier; it connects users with independent movers and moving companies, which can lead to variability in service quality.
• No Estimators: uShip does not provide in-home estimates, so users must accurately estimate the space needed for their items to get accurate quotes.
• Service Fee: uShip adds a service fee to the quoted rate, which can range from $25 to $150, and this fee is not always disclosed until the checkout process.
• Variable Driver Quality: Some drivers may not be professional or reputable, which can affect the quality of service.
• No Guarantee of Service: There is no guarantee that a truck driver will bid on or accept the shipment, which can leave users without a solution if no driver is available.